Feedback from LFC Spirit of Shankly have been in discussion with Liverpool FC, following members and supporters’ feedback after the Burnley game last Saturday, 21 August. Issues raised included NFC difficulties accessing Anfield, queues to get in to make it in time for kick-off, overcrowding on the concourses once inside and lack of staff and refreshments. Responses from the club are as following: They are continuing to develop, look at, the technology problems but they will not be returning to the old system of fan cards. They accept that the stewarding needs improvement, with better [...]

Issues on Saturday Liverpool FC’s first home game of the season, in front of a full house for the first time in 18 months, was a positive 2-0 victory. A great start on the pitch, not so smooth off it, with many of Spirit of Shankly members reporting confusion and disorganisation. The new ticketing system had caused apprehension for fans following difficulties getting into Anfield at the two pre-season friendlies earlier in the month. SOS took all concerns to the club in the interim period, before the game with Burnley, and were assured new measures [...]

Assurances in place Spirit Of Shankly representatives have had daily meetings with LFC officials following the difficulties accessing Anfield at the pre-season matches last Sunday and Monday. We discussed our concerns, those raised by our members and supporters and we have been assured by the club that the NFC system of entry will be fully functional for the Burnley game on Saturday 21 August. We asked that they have a robust plan in place should there be any issues on the day, again they assured us they do. We also asked that during this initial [...]

Fans Frustrated Today’s thrill of returning to Anfield turned sour for thousands of Liverpool FC supporters. For many, it was the first time they had been to the stadium in almost 18 months; for the club another chance to see their new system of entry in action before the first home game of the season on 21 August. The pre-season friendly against Spain’s Athletic Club was due to kick off at 4pm with capacity at 75%. It was clear more than two hours beforehand there were problems getting in as queues began to form. With [...]

Current Situation Spirit of Shankly are continuing to collate concerns and queries from members and supporters regarding NFC downloads, ticket sales, friends and family sharing, and credits. We have already raised many issues with the club, some of which they have addressed, and we will continue to do so. But if you do have any questions, please contact them here. Join Renew Donate Back to Latest News >>